Integrated Payments Help

Pending Payments

This section allows you to view and action Pending Payment(s).

Main Pending page

This section allows you to do a variety of functions for pending payments including: search for pending payments by ‘Service Group’ and ‘Payment Type’, and view, modify, approve, delete, enable, disable submit pending payments.

Actions on this Page

The following actions are available on this page:

  • Search Pending Payments: based on search filter options.
  • Reset:  resets the search criteria to the default settings.
  • View Payment Details:  select a pending payment and view its details and then select from optional actions.
  • Change Payment Status:  change the status of your payment to “Approve”, “Delete”, “Disable”, “Enable”, and “Submit”.

Steps to Follow

  1. After setting your Search Filters and clicking on the ”Search” button, the Search Results will be displayed at the lower portion of the page, sorted by ‘Service Group/Payment Type’.
  2. There are several ways to view the payment details from the search results:
    • By clicking on the arrow icon beside a Service Group name you can open the display to show the groups of payment types within that Service Group.
    • Clicking on the Service Group name will load the Pending Payments Details page with all of the payments within that Service Group (of all payment types available).
    • Clicking on the Payment Type name will load the Pending Payments Details page with all of the payments of that type (within that Service Group).
    • Clicking on the numbers in the columns will display the Pending Payments Details page with a summary of that selected item.  For example, if you click on the number of the Total Payables in a Service Group row, the Pending Payments Details page will display with just the payments for that group and related payment type(s).  If you click on a number in the Ready to Submit column the related items will display for just payments in that status from that Service Group.
  3. To select Payments for the actions available, you have these options
    • Click on the top check box at the top left of the Search Results – this will “Select All” payments in the list.
    • Click on individual checkboxes to select the Payments you would like to action - by Service Group or payment type within the Service Groups.
  4. Once you have chosen the desired action for the selected Payments, click on the “Go” button to execute the action.

The following actions can be applied to the selected Pending Payments from this page. The availability of these actions depends on your access privileges.

  • Approve: all pending payments that have “Entered”, “Approved 1” or “Approved 2” status can be “Approved”.
  • Submit: all pending payments with “Ready” status can be submitted for processing.
  • Delete: all pending payments can be deleted.
  • Disable: all pending payments that have “Entered”, “Approved 1”, “Approved 2” or “Ready’ status can be assigned a “Disabled” status (i.e. prevented from any further action until they are “Enabled”).
  • Enable: all pending payments that have “Disabled” status can be “Enabled” (i.e. will be re-assigned the status that they had prior to having been ”Disabled”, “Entered”, “Approved 1”, “Approved 2” or ‘Ready”) .
  • Modify Date: all pending payments (except Wire Payments) with Entered, Approval 1, Approval 2, Ready, Failed (due to due date) status will be modified with a new due date.

Definition of Search Filters

  • Service Group allows you to refine your search based on your Service Groups.
  • Payment Type allows you to refine your search based on payment type ACH, EFT, EDI, Wire payments and Remittance Advice.
  • Debit/Credit allows you to refine your search based on a Debit (Dr), Credit(Cr) pending payment or All.

Definition of Search Filters

Accepted

The payment has been successfully validated and processed.

Approved 1

The payment received one approval but requires further approvals.

Approved 2

The payment received two approvals but requires further approval.

Completed

The payment has been fully processed.

Deleted

The payment has been entered and then subsequently deleted without having been submitted for processing.

Disabled

The payment has been disabled by a user.

Entered

The payment has been entered and must be approved before it can be sent for processing.

Failed

The payment has been rejected during an initial payment validation. An error message will be displayed advising the user why the payment failed.

Pending

Payments are “pending” when they have one of the following statuses: Entered, Approved 1, Approved 2, Ready, Disabled, or Failed. Pending payments are displayed on the Pending Search screen with one of the listed statuses.

Processing

The payment has been submitted, but has not yet been processed.

Ready

The payment is ready to be submitted for processing.

Recall Accepted

The EFT recall has been processed.

Recall In Progress

The EFT Recall has been submitted, but has not yet been processed.

Recall Rejected

The EFT recall failed processing.

Rejected

The file failed initial validation.

Reversal Accepted

The EFT reversal has been processed.

Reversal In Progress

The EFT reversal has been submitted, but has not yet been processed.

Reversal Rejected

The EFT reversal failed processing.

Reversal Returned

The EFT reversal was processed but could not be posted to the recipient's account.

Cancelled

A future dated payment which has been cancelled by the user.

Future Dated

The payment has been sent for processing but the execution date is a future date and will be warehoused in ScotiaConnect until that date.

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