Service Information Help

Requests for Transfer

The Service Information screen for Requests for Transfer displays the following information:

  • Service Name “Request for Transfer”
  • Hours of availability
  • Approval settings belonging to the Request for Transfer service
  • Functions belonging to the Request for Transfer service
  • Accounts belonging to the Request for Transfer service

The Requests for Transfer service provides the ability to send instructions to debit your accounts at other financial institutions to pay a third party or repatriate funds.

Note: The Approval Settings are displayed for your information only. To make changes to these settings, please contact your Relationship Manager.

Approval settings belonging to the Request for Transfer service

The Approver option can be set to either:

  1. Approval Must Come From a User in a Different Group
    (If selected then the User who approves a payment must be in a different Group than the User who entered the payment)
  2. Must be a Different User

Number of Approvals/Approval Tiers Request for Transfer Settings:

This section displays the number of approvals required for your Request for Transfer payment transactions. The number of approvals required can range from 1 to 3.

By changing the values for the Minimum/Maximum Approvals Required and the Approval Tiers. The Request for Transfer Service can be configured to enforce approvals for all outgoing Request for Transfer over a certain dollar amounts. Using these limits it will also enforce approvals, for any changes to any Request for Transfer Templates. Approval can be configured for to 1, 2 or 3 Users.

Note: If you need to change your Approval option please contact your Relationship manager.

Functions belonging to the Request for Transfer service

Note: To add or remove access to services with an x or a checkmark next to them you will need to contact your Relationship Manager.

If a function has been assigned to the service, a check mark will be displayed in the Assign column next to the function.

Within this service, access can be assigned to the following functions:

Requests for Transfer Enables Request for Transfer transactions to be created/sent to the Bank.
Request for Transfer History Provides a report of historical Request for Transfer transactions.
Template Maintenance Enables you to create/modify/delete Request for Transfer templates for recurring transfers.
Request for Transfer Import Enables you to import full or partial payment information to create Request for Transfer transactions.
Request for Transfer Export Enables you to export Request for Transfer transactions or Request for Transfer templates.

Accounts belonging to the Request for Transfer service

Accounts belonging to the Request for Transfer service, lists all accounts that have been set up for the Request for Transfer service. Click on the Account Number to see details of an individual account. To assign accounts to a users group, go to the Request for Transfer Groups Setup screen. To add or remove accounts from the Request for Transfer Service, please contact your relationship manager.

To leave the Request for Transfer Service Information screen, click the Cancel button.

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